IRC Internationalis looking for qualified candidates to fill a job that was advertised in the daily newspaper Classified Source on the date i.e., 08 November, 2023. it was posted.
IRC International
Date Posted:
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08 November, 2023
Department:
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IRC International
Category | Sector
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INGO
Newspaper:
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Classified Source Newspaper
Education:
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Master
Total Vacancies:
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Details in attached ads
Vacancy Location:
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Islamabad, Islamabad, Pakistan
Job Type:
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Full Time
Expected Last Date:
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14 November, 2023
Vacant Positions: Signpost Officer
SIGNPOST OFFICER
IRC International Islamabad is currently seeking a Signpost Officer to join their team.
Major Responsibilities: Signpost Officer
• Support Signpost activities in Pakistan, including coordination with implementing partners, field visits, and supporting information dissemination to help improve access to information for vulnerable communities.
• Conduct trainings related to Access to Information.
• Reply to messages and comments received on social media channels with the help of the Signpost team and moderation guidelines.
• Engage users in conversations online based on guidelines.
• Develop detailed, vetted, and well-researched answers to user queries.
• Share insights, feedback, cultural awareness, contextual knowledge, and learning with the wider team.
• Remain updated with all the new information on an ongoing basis and attend regular trainings as required.
• Ensure two-way communication and be responsive to people’s needs and changing contexts through social media.
• Draft accurate multimedia content and share timely information about COVID-19, Civil Documentation, MHPSS, reduce rumors, misinformation, key service options, and other information as requested by users.
• Experience in trauma-informed communication approaches and management techniques that will help build trust with users will be a plus.
• Ensure data-protection protocols to safeguard confidentiality and protect those registered from potential protection risks, including violence, discrimination, or stigma.
• Ensure safety and security of documents/ assets handover to him/her for the assigned task.
• Follow policies and guidelines provided to him/her during orientation.
Key Working Relationships:
Position Reports to: Signpost Editorial Manager
Other Internal and/or external contacts: Signpost Editorial Officer and Protection team.
Knowledge and Experience:
• At least two years’ experience moderating social media platforms.
• Ability to work on a Content Management System (CMS).
• Design creative graphics for social media (preferred).
Proven Skills and Competencies:
Typing speed of at least 30 words per minute in Urdu and English
• Knowledge of social media platforms such as Facebook.
• Ability to act with discretion, integrity, and diplomacy.
• An understanding of the power and importance of accurate information and the ability to exercise excellent judgement in ensuring all answers are accurate.
Preferred Experience & Skills:
• Attention to detail.
• Excellent verbal and written communication skills and, an overall ability to be clear and concise in all communications.
• Strong interpersonal and time-management skills; ability to prioritize and deliver on time.
• Strong analytical problem-solving skills.
• Work both independently and in a multifaceted, cross-functional team.
• Proficient in Microsoft Office suite (Word, Excel, PowerPoint etc.).
Working Environment: Works well in and promotes teamwork, flexible and able to handle pressure well.
The IRC Core Values and Commitments.
• The IRC and IRC workers must adhere to the values and principles outlined in IRC Way – Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity Anti-Retaliation and Combating Trafficking in Persons.
• IRC is committed to ensuring that IRC staff is suitable to work with children and have the knowledge they need to uphold and abide by the IRC’s Child Safeguarding Policy.
• Level of interaction with children: Occasional direct contact with children
• IRC ensures that its staff must actively practice the roles and responsibilities related to client responsiveness, accountability to people in affected communities and must have competencies to solicits and listens to feedback and other’s perspectives, responds to feedback with maturity and sensitivity and takes appropriate decisions and makes changes to behavior or actions in response to feedback.
• IRC recognizes that gender equality is fundamental to the achievement of our organizational mission. As such, IRC is committed to the promotion of gender equality in all aspects of our operations and programs. Our organizational policies, procedures and actions demonstrate this commitment.
We are an equal opportunity employer and value diversity. Women candidates and differently abled persons are highly encouraged to apply.
You can send your CV and other documents that are required for the job (see attached job ads) until 14 November, 2023. Applicants must include the job title in the subject line of the email they sent when applying for the job IRC International gives equal opportunities to candidates who are equally qualified.
