Applications are being accepted from people who are qualified for the job at Secours Islamique France-SIF that was advertised in the daily Classified Source newspaper on 30 October, 2023.
Secours Islamique France-SIF
Date Posted:
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30 October, 2023
Department:
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Secours Islamique France-SIF
Category | Sector
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INGO
Newspaper:
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Classified Source Newspaper
Education:
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Bachelor
Total Vacancies:
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Details in attached ads
Vacancy Location:
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Islamabad, Islamabad, Pakistan
Job Type:
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Full Time
Expected Last Date:
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04 November, 2023
Vacant Positions: IT Officer
IT OFFICER
Secours Islamique France-SIF Islamabad » is now on the lookout for a IT Officer to join their team
MAIN RESPONSIBILITIES Secours Islamique France-SIF: IT Officer
Provide first-line response for users requiring assistance with IT issues and respond to requests for technical assistance by phone, email and/or using a help desk management system.
Track issues to resolution update the internal knowledge base and/or communicate learnings with relevant business units.
Act as a liaison between staff and technical escalation teams in HQ
Manage corporate accounts for services and contracts obtained from IT service providers.
Perform IT management and inventory by having regular maintenance and database
Planning and scheduling clean-up jobs on Performance Maintenance contracts and in addition performing performance maintenance of all computers.
Training of staff on IT issues; troubleshooting of computers and related peripheries; handling networking issues; basic repairs for site computers, printers and related peripherals
Carry out analysis of ICT requirements, assist in preparing system specifications by the users and recommend solutions to address user problems.
Enhance existing systems by analyzing business requirements, preparing an action plan and identifying areas for modification and improvement.
Monitor the performance of the ICT systems and troubleshoot operational issues for corrective action
Document all user requests and challenges, Investigate, determine possible solutions and implement them. Provide help desk support on ICT and coordinate resolution on the same.
Maintain and track software license compliance for the application or system. Includes licenses for application as well as operating system, database, client, etc.
Ensure that networks, systems and services are available to users and that information is processed and transferred correctly, preserving its integrity
Ensure the best communication and internet services across all bases according to the set-up.
Provide field visits to ensure assistance and maintenance to all offices.
Qualifications and Education Requirements: Secours Islamique France-SIF: IT Officer
A university degree in IT, business administration, or a related field is desired.
3year of work experience in an office environment is required.
Multi-tasking with a positive attitude is required.
Good communication and interpersonal skills are required.
Proficient at using Microsoft Office software: MS Word, Excel, PowerPoint, Outlook, etc.
Experience in organizing and filing information is required.
Attention to detail and ability to follow up on tasks to completion.
Excellent record-keeping and documentation skills are required.
Flexibility and ability to work in a busy environment.
Written and spoken fluency in English is required.
Knowledge of the local language spoken throughout the Country is desired.
ETHICS AND PROFESSIONAL PRACTICE AND CHILD SAFEGUARDING: IT Officer
Respect and promote SIF’s policies agree to comply with the SIF Code of Conduct and ensure Child Safeguarding standards are upheld.
Report to the line manager any discrepancies in SIF’s policies among the team or partners
You can send your CV and other documents that are required for the job (see attached ads) until 04 November, 2023. Applicant must include the job title clearly in the Subject line when applying for the job. Secours Islamique France-SIF gives equal opportunities to all equally qualified candidates.
