HelpAge International INGO need Senior Officer Operations Jobs 2024

Latest Jobs: Senior Officer Operations

A vacancy has been published in the daily newspaper Classified Source on dated 08 March, 2024, for a qualified candidate in the HelpAge International department.

HelpAge International

Vacant Positions: Senior Officer Operations

• SENIOR OFFICER OPERATIONS

Currently, the HelpAge International Islamabad is now searching for a Senior Officer Operations  to join their team

JOB Description: Senior Officer Operations

The main purpose of the role is to support the country office in Islamabad and field operations of the programme currently located in KP, Punjab, FATA and Sindh, by effectively co-ordinating and managing in accordance with the relevant organizational policies and procedures and best practice in relation to logistics, procurement, IT, security, office administration and human resource management.

Specific Responsibilities

• Oversee operations at Islamabad and all field sites, ensuring effective and efficient operational SOPs and Guidelines implementation.
• Monitor and maintain compliance with standard organizational procedures and guidelines and make appropriate improvements when necessary.
• Ensure that Minimum Preparedness Actions (MPAs) related to operations are taken to help scale up program for a humanitarian response.

Procurement / Logistics/ Administration

• Responsible for overall management of the Procurement and logistics operations of HelpAge Pakistan.
• Update and track procurement on daily basis and ensure that procurement process is being properly followed as per procurement manual.
• Coordinate for purchasing of all office equipment and supplies as approved in budgets and in accordance with established Organization’s procurement procedures and plans provided.
• Negotiate and prepare the vendor contracts, agreements, and tender packs according to the requirements of the requesting department.
• Ensure appropriate operation systems/procedures are in place, maintained and adhered to maintain familiarity with donor compliance requirements, ensuring all projects are compliant with the donor and organizational procedures/ requirements.
• Ensure appropriate documentation of logistic and administration activities of the projects (e.g. procurements) for transparency and future donor inspection/audit.
• Ensure and maintain updated records for all type of inventory and Fixed assets.
• Provide support for arrangement of national and international travel, training workshop Visa, Ticket arrangement etc.
• Provide administrative, Logistic and Procurement support to Admins at Field offices.
• Ensure the operation and maintenance of all office equipment liaising with contractors and service providers to ensure efficient and cost effective serving and repairs of all equipment in the office.
• Properly maintain and update the Fixed Assets Register for all durable items.
• Maintain proper record for fleet including activities covering but not limited to registrations, insurance, servicing etc.
• Maintain proper logistic stock and maintenance of logistical equipment and materials.
• Timely response to specific requests from the program departments for logistics support for trainings, workshops, and other events.
• Implement systems and procedures relating to office management, material, warehouse, and services management in collaboration with Manager Finance and Operations.
• Occasional visits in the field to ensure qualitative logistics support.

Security

• Act as the focal person for the country program including the field sites security issues and advise the CD and other relevant staff about developments.
• Participate in all security forums, share the feedback and information with country and field team.
• Build the capacity of the country and field team in security, risk mitigation and incident management.
• Ensure field site security guidelines are updated and reviewed as appropriate to security environment.
• Ensure all field staff receive and are familiar with the Security guidelines and SOPs.
• Security measures are in place in the field and country office level and the teams are adhere to those.
• Support with the development and revision of security protocols for staff.

Human Resource Management

• In liaison with the supervisor and HR Officer ensure performance management system is adhered to and provide support to HR for the forecasting of manpower requirements in field locations, Emergency projects, and implementation of HR policies.
• Support team members professionally and monitor/ support stress management.
• Maintain good inter-team communications & engender positive team dynamics.
• Monitor staff welfare in the field sites and ensure appropriate steps are taken to improve living and working conditions where necessary.

Information Technology:

• Ensure proper IT backups and support the HR Officer in IT management, ensure robust IT system are in place and functional all the time at country and field office level.
• Troubleshoot and correct hardware/ software computer and network problems, where required.
• Provide support for software installation and troubleshooting.

Other duties/additional tasks

• Performs other duties and tasks assigned by management

Safeguarding Responsibilities:

• Preventing harm and abuse from our people, operations and programmes to anyone that encounters our work
• Report all safeguarding incidents they see, hear, hear about or suspect, using our internal reporting mechanism
• Complying with all safeguarding framework policies and practices
• Completing mandatory training courses relating to our safeguarding policy framework and comply with HR vetting procedures
• Reducing the risk of harm and abuse in the field
• Involving communities in the design of programmes and complaint response mechanisms, be responsible for implementation and review
• Attending specialist field training on safeguarding as required
• Maintaining maps of support services for survivors
• Receiving and responding to complainants/survivors and ensuring that no further harm is done, following a survivor-centred approach, using the principles of psychological first aid, and signposting to relevant local services as needed
• Reporting all safeguarding incidents, they become aware of

How to Apply?

Interested candidates should submit their CVs (together with the necessary documentation, as specified in the linked adverts) by the Closing Date: 14 March, 2024. The applicant is needed to include the job title in the subject line of the email in which they apply for the position. HelpAge International ensures that all equally competent candidates, are given the same opportunity.

Apply Online: Click Here