UNOPS is looking for qualified candidates to fill a job that was advertised in the daily newspaper Classified Source on the date i.e., 19 November, 2023. it was posted.
UNOPS
Date Posted:
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19 November, 2023
Department:
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UNOPS
Category | Sector
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UNOPS
Newspaper:
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Classified Source Newspaper
Education:
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Intermediate
Total Vacancies:
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Details in attached ads
Vacancy Location:
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Islamabad, Islamabad, Pakistan
Job Type:
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Full Time
Expected Last Date:
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03 December, 2023
Vacant Positions: ICT Associate
ICT ASSOCIATE
UNOPS Islamabad is currently seeking a ICT Associate
to join their team.
JOB Description: ICT Associate
ICT client services, management and administration
Ensures efficient and effective ICT client services, management and administration, focusing on achievement of the following results:
User accounts, groups, computer accounts, organizational units (OUs), and other objects management in MS Active Directory.
Provision of fast, friendly, and effective user support related to their Google Workspace and AD accounts and troubleshoot technical computer problems.
Advice on information technology and systems planning exercises undertaken in the Business Unit, and representing the Business Unit in those undertaken throughout UNOPS.
Participation in the development of ICT standards and strategies for the Business Unit
Maintenance of inventory of all computer, audio/video communication equipment, and software in the Business Unit, ensuring compliance with asset management policies.
Interaction with HQ and ICT personnel from other UN agencies in the area to share and exchange information and expertise on applications and tools.
Effective functioning (installation, operation and maintenance) of all UNOPS hardware equipment and acquisition of hardware supplies, approved software and application of updates and patches in a timely manner.
Supervision of information and communication services of the Business Unit and managed projects.
Effective advice on all project implementation activities involving ICT; the hardware and software procurement process; and establishment and maintenance of a roster of potential suppliers.
Active networking with clients, addressing and improving common areas of concern.
Provision of consulting services, ICT audit inspections and/or facilitation of selection/deployment of software to projects, seeking technical advice and support from HQ ICT personnel, as required.
Liaison with UNOPS HQ, and other relevant units, to determine hardware and software requirements.
Acting as effective UNOPS liaison with the local UN partner agencies on issues relating to UNOPS ICT.
Network Administration
Ensures efficient network administration, focusing on achievement of the following results:
Maintenance of network and internet connectivity to ensure stable operation, availability of bandwidth, and reliable connection to the internet, google workspace cloud and HQ based systems
Valid hardware maintenance agreements, to ensure timely resolution of hardware failures.
A stable and responsive network environment based on daily monitoring of the network connection.
Ensure confidentiality, integrity and availability of UNOPS ICT systems and UNOPS information assets.
Monitor and maintain proper backups of UNOPS data. Maintenance of measures in place for business continuity and disaster recovery processes and procedures Maintenance of video conference and telephony operations
Team Management
Facilitates the engagement and provision of high quality results and services of the team supervised through effective work planning, performance management, coaching, and promotion of learning and development.
Provides oversight, ensuring compliance by team members with existing policies and best practice.
Knowledge Building and Knowledge Sharing
Provide sound contributions to knowledge networks and communities of practice by synthesizing lessons learnt and dissemination of best practices in human resources.
Collect feedback, ideas, and internal knowledge about processes and best practices and utilize productively.
Participates, organizes and delivers trainings for the operations/ projects staff in ICT services.
Impact of Results
The effective and successful achievement of key results by the ICT Associate directly affects the overall efficiency and effectiveness of the relevant business unit/project, in ICT management, impacting the timely and effective implementation of the respective services and deliverables.
This ensures client satisfaction and promotes the image and credibility of UNOPS as an effective service provider in project services and management. This enhances UNOPS’ competitive position as a partner of choice in sustainable development and project services in the country/region served.
Competencies
Integrity & Inclusion: Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.
Leading Self & Others: Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.
Partnering: Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).
Result Orientation: Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.
Agility: Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.
Solution Focused: Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.
Effective Communication: Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.
You can send your CV and other documents that are required for the job (see attached job ads) until 03 November, 2023. Applicants must include the job title in the subject line of the email they sent when applying for the job UNOPS gives equal opportunities to candidates who are equally qualified.
